FAQs

What is your return / exchange policy?

• I currently do not accept returns, exchanges, or cancellations, but please contact me if you have any problems with your order.

When will I receive my order?

• The time I need to prepare an order for shipping varies. I strive to send out all orders 1-3 business days from when the order was placed. 

What payment methods do you take?

• Payments are processed through Stripe, they accept all major credit cards. At this time this is the only form of payment we offer.

Do you offer bulk discounts?

• For details please see individual items or contact me via email - [email protected]

How can I contact you?

• Shoot me an email at [email protected] and I'll get back to you as soon as possible - and always within 48 hours! Please include relevant details—like an order number, photos, or anything else that might help and I’ll be able to take care of it even faster.

Please note, due to the current stay at home orders in New York State and across the USA orders may be shipped later than 3 business days, or delayed while in transit. Unfortunately this is beyond anyone's control, and it is my hope to continue to provide you with high quality services and fast shipping during this uncertain time.